Terms and Conditions
Welcome to Prime Cleaning NYC!
These terms and conditions outline the rules and regulations for the use of Prime Cleaning NYC’s website, located at https://primecleaningnyc.com (the “Website”).
By accessing this website we assume you accept these terms and conditions. Do not continue to use Prime Cleaning NYC if you do not agree to all of the terms and conditions stated on this page.
1. Services
Prime Cleaning NYC offers professional residential and commercial cleaning services throughout the New York City area. By booking a service, you agree to allow our team to access your premises at the scheduled date and time.
Service Guarantee:
We strive for 100% customer satisfaction. If you’re not happy with your cleaning, please contact us within 24 hours and we will address any concerns promptly.
2. Booking and Payments
• All bookings must be made via our website or by contacting us directly.
• Full payment is due at the time of booking unless otherwise agreed.
• Accepted payment methods include major credit cards, debit cards, and other payment options as listed on our site.
3. Cancellations and Rescheduling
• Cancellations made less than 24 hours before a scheduled service may be subject to a cancellation fee.
• You may reschedule without penalty up to 24 hours before your appointment.
4. Client Responsibilities
• Please ensure access to your premises is available at the scheduled time.
• Inform us of any special instructions or areas of concern ahead of time.
• Secure any valuables or fragile items prior to our arrival.
5. Limitations of Liability
Prime Cleaning NYC is not responsible for:
• Damage due to pre-existing conditions or items improperly installed or maintained.
• Accidental breakage of fragile or unstable items not disclosed at the time of booking.
• Loss or damage due to failure to secure valuables.
Our liability is limited to the amount paid for the cleaning service in question.
6. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
7. Intellectual Property
All content on this Website, including text, graphics, logos, and images, is the property of Prime Cleaning NYC and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.
8. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Prime Cleaning Services, Inc.
Email: hello@primecleaningnyc.com
Phone: 212.603.9480
Website: https://primecleaningnyc.com
